Margy Whalley
GBHaving valued audible for my grandchildren todays experience was a nightmare! Having always valued audible for my eldest dyslexic granddaughter I encouraged my younger granddaughter (10) to use it when studying The Sword in the Stone by T.H.White .We were bitterly disappointed to find that you have not used the complete classic text used by English schools but rather another alien version .This means that 2 key chapters on Audible follow a completely different version of T.H.White's text from the Collins Modern Classics and essential modern classics version. I'm aware that White reversioned the story several times in his lifetime BUT surely the version Audible is using needs a Warning label or other children will have a similarly dissonant experience? Instead of White's wonderful battle in chapter 11-12 between Robin Wood and his crew with Kay and Wart and Marion against the cannibalistic Anthrophagi there is a less well developed story of Morgan le Fays castle and fighting the Griffin. Why have Audible chosen this version of T.H.White's well loved text ?How can you rectify this ?
#NOTHAPPY
GBGenerally I am happy with Audible Generally I am happy with Audible, but their membership is a bit complicated at times-- my biggest complaint are two-fold. The first is unused Credits just go away if not used. The 2nd issue is their phone app is a battery KILLER. I often listen with my phone during the day and it will absolutely drain my android in about 5 hours.
Tina Painter
CABrutal. Just brutal. Brutal. Tried canceling Audible and the process is next to impossible to self-serve. Called the call centre and was placed on hold...and hold...and hold some more. Absolutely criminal how difficult they make it to cancel your subscription. Save your money. There's other ways to experience books.
Benedicte Paulsen
NOAlmost impossible to opt out Almost impossible to opt out - and - if you ever buy something at Amazon again, they'll fetch your credit card details and opt them back into the audible app and renew your subscription, without you knowing it. It says in the desktop app that I don't have subscription anymore, but every month, just like magic, they manage to steal money from my credit card. I'm never entering any credit card details on Amazon again, may they rest in ****
Moggy
GBMisunderstood? I'm a bit suprised at so many negative reviews. I think a few people have gotten confused... I am liking Audible, I recently signed up to the £10 a month subscription again. Before re-subbing I was able to listen to my previously bought (with credits and otherwise) library on my alexa devices or my phone with no problems. I will say, when my last subscription ended my credits I'd previously paid for were taken, and the sub only ended as the card attached hit its expiry date and I didn't update. It is very tricky to cancel your subscription, maybe best to call customer services or use a web browser, I can't find it on the app. Audible is Amazon, so yes, it will assume you want the subscription to continue if you cancel a card, and might use the account/card you've saved for shopping... would of been 5* but it took my purchased credit's. I might actually call amazon regarding this.