Moon Cakes - Etsy Store

3580 Polaris Ave, 89103, Las Vegas, United States
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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

10.00%

1

90.00%
About Moon Cakes - Etsy Store

Moon cakes is an etsy store

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Pamela
GB

I have been waiting for my order from… I have been waiting for my order from Anxiety Plushies a gift for my granddaughter aged 12 since 30th November!! I tried contacting the company by emailing numerous of times they have not replied. I have written to Facebook where they advertise.

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Parkland P&H Ltd
GB

SCAM website Bought a large stress mallow for my ADHD/ASD daughter's Christmas present. Not delivered and no response to several emails. The website is still taking orders. Wish I'd checked them out before ordering, the website looks so professional, I was duped. I will attempt a charge back on my credit card. I'm angry for the upset this has caused my daughter.

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Chelsey Sattler
GB

I ordered my sloth from anxiety… I ordered my sloth from anxiety plushies in October of 22 and still yet to receive my order and sent multiple emails and still nothing

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Hailey Roebuck
GB

I did receive an email update that they… I did receive an email update that they were shipping out on the 11th & 12 of December; it should arrive in the next few days but we've also had a postal strike so I will give it until the new year before putting in a fraud claim Edit: tried logging into my account on their website to no avail. Total scam

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Matt
GB

Misleading, Poor Communication. I was in the same boat as the other one-star reviewers. After much digging around it turns out it might not be as big of a scam as it seems (just very misleading). They work on preorders. It advertises that shipping will only take 2-3 business days, but the preorder could take up to 4 MONTHS. Deep in the product description and FAQs describes this situation. Like many others said the company is also terrible at communication. I've sent 4 emails now and have not received a single response. If they had just explained to me the preorder situation I would have still been annoyed and felt misled, but at least I would not have thought I was scammed. It could still be a scam, but only time will tell if I ever receive the plush I order (maybe in May or April?).

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