Ordered Never Sent I placed a order on 11/1/2022 and contacted the company after a week. the company had stated my package would be sent out on or around 11/26/2022 here I am at 12/1/2022 waiting for any form of reply from the 17 messages I have sent. the site seemed very authentic but as of current I do not believe I will be receiving my product.

Think I've been scammed! Ordered on 31st October and didn't realise they didn't send out straight away until email came through. Anyway I did think plenty of time before Christmas even if they send out at beginning of December. Dec I received an email saying they will all be shipped out by 13th of Dec- well I still haven't got my order and there is no tracking number or details to say it has been shipped. I have tried to contact them several times by several different means and not had one single reply. Disappointed that my daughter's Christmas present hasn't arrived (probably never will). I WOULD NOT BUY from here every again. Seems like a SCAM although the website seemed to check out.

Misleading, Poor Communication. I was in the same boat as the other one-star reviewers. After much digging around it turns out it might not be as big of a scam as it seems (just very misleading). They work on preorders. It advertises that shipping will only take 2-3 business days, but the preorder could take up to 4 MONTHS. Deep in the product description and FAQs describes this situation. Like many others said the company is also terrible at communication. I've sent 4 emails now and have not received a single response. If they had just explained to me the preorder situation I would have still been annoyed and felt misled, but at least I would not have thought I was scammed. It could still be a scam, but only time will tell if I ever receive the plush I order (maybe in May or April?).

I ordered my sloth from anxiety… I ordered my sloth from anxiety plushies in October of 22 and still yet to receive my order and sent multiple emails and still nothing

Fake Company????!!!! I placed an order on November 20th,2022 money was taken from my account November 21st.,2022 I have a "tracking" through their shop website. I have sent multiple emails and received no response. This was to be a Christmas gift for my daughter. I live in Canada and understand there is expected delays coming from across the boarder, however, how much longer am i to wait for something I already ordered and well over 30 days ago?..Emailing doesn't help at all and as far as i'm concerned there should be a phone number for contact as well. I am not a happy customer and WILL NEVER REFER THIS COMPANY TO ANYONE!! I feel like i got screwed!!!