Shuggy
GBIt all turned out good in the end... A Replacement Figure finally arrived today and I have to say I’m really happy with the end result. After a very shaky start, 14 very long weeks and several emails later I finally got what I paid for. Tom and Yes Bobbleheads turned a bad situation around and came through for me in the end and I can’t wait to give it to the person it was intended for. Thank you
Kevin Lee
AUOver-priced, unprofessional, worhtless So got a deal on scoopon to get 2 custom pet bobbles. Supplied photos and got the proofing back for the sculpt which didn't look too bad, though was also hard to tell from just a grey clay base. Once it was moulded and coloured it became obvious it wasn't crafted with any care in mind and nothing even resembling a professional product. We immediately requested a refund which took an entire month of bickering and still had the gall of taking keeping $138 USD for their 'efforts'. I would post photos here but don't think there is an option.
Andy L
AUSTAY AWAY I echo the previous reviews made on this website. This company love to charge you through the nose for absolutely nothing I paid a premium for the right for unlimited proofing of the doll they were making, which was supposed to be an anniversary present. I accepted the clay mould, but the painted product was awful. The eyebrows were uneven, the facial colour was unrealistic and pasty, so I asked them to rework it. They wanted to charge me $60 to do this. Cut a long story short, they whacked on some glasses and changed nothing else that I had complained about, so I demanded a refund. They flatly refused. Your consumer rights mean nothing here, STAY AWAY!
Renee
AUDO NOT ORDER FROM THEM 4-6 weeks turnaround they tell people... I ordered mine 2nd Nov, it arrived in Feb! And the quality was terrible! The communication was awful, they would take weeks, at one stage a month, to reply to your requested changes (figures looked nothing like pictures). Photos on proofing were from far away and in bad lighting, so couldnt see the fine details, when it FINALLY arrived the painting was bad, some spots actually not painted!
Chris Reese
GBI payed a huge sum for special requests… I payed a huge sum for special requests and unlimited proofs. They didn’t put the Name on the base that I asked and the size was half the size I payed and requested. Utterly disappointed. I will use another company next time. They told me that even though I ordered the 16 inch size, bc it was a sitting pose it would be more like 12 inches. It is 7-8 inches. This is a huge difference for paying the extra money for so many mistakes. Never again!!!😖😡😖