Absolutely shocking service and quality… Absolutely shocking service and quality of doll. Costs doubled after adding the 'optional costs' which were not optional whatso ever (eg. Sculpting fee). Have been having troubles with them for about 6 months now but cant get a refund. I was told my dolls would arrive 2 months ago.. still nothing. Stay away from this company

STAY AWAY I echo the previous reviews made on this website. This company love to charge you through the nose for absolutely nothing I paid a premium for the right for unlimited proofing of the doll they were making, which was supposed to be an anniversary present. I accepted the clay mould, but the painted product was awful. The eyebrows were uneven, the facial colour was unrealistic and pasty, so I asked them to rework it. They wanted to charge me $60 to do this. Cut a long story short, they whacked on some glasses and changed nothing else that I had complained about, so I demanded a refund. They flatly refused. Your consumer rights mean nothing here, STAY AWAY!

Fun Product. Great Service. The staff at Bobbleheads ensure that the service they offer is highly responsive to customer need in the production of a product characterized by accuracy and creativity. It is exciting to see one's project evolve as one examines the item at each proofing stage. We had a lot of fun with these Bobbleheads - the recipients of whom enjoyed their gift. Thank you

I payed a huge sum for special requests… I payed a huge sum for special requests and unlimited proofs. They didn’t put the Name on the base that I asked and the size was half the size I payed and requested. Utterly disappointed. I will use another company next time. They told me that even though I ordered the 16 inch size, bc it was a sitting pose it would be more like 12 inches. It is 7-8 inches. This is a huge difference for paying the extra money for so many mistakes. Never again!!!😖😡😖

Great likeness overall, misleading extra costs The doll itself is quite good with likeness and I am generally very happy with it. Communication was pretty difficult as I was having to repeat the same request several times which caused significant delay. In the end I agreed just to have it here for Christmas and painted on some details myself at home. The head isn't centred which I mentioned before it got sent out and so rests on a tilted side. I purchased this from Groupon where it states larger items such as a guitar are subject to fee, but on the site I had to pay £10 for glasses which are essentially just painted on so that was a huge disappointment at that cost. Also delivery was mentioned as being £9.99 for a single custom, however on site this jumps up to around £25ish.