The website is easy to use The website is easy to use - both for browsing and for ordering. My purchase was shipped quickly and I had notifications from Spoonflower during the order fulfillment process. Thank you so much! I always receive quality fabrics from you!

The first thing was to learn how to get the type of fabric needed. The first thing was to learn how the site worked with ordering the material, then going to what fabric you wanted, and how much material/fabric you needed to order was my learning curb. After that was done I was happy to order, but one downfall was no material had any sparkly fabric. I still need to find out what my Kuspuk will look like on me. It is for my graduation that I am going to wear the new Kuspuk with the fabric bought from Spoonflower, I will give an update w/maybe photo's?

I received a helpful answer I received a helpful answer. It was about tax information. I don't remember anything more about the question and the answer.

The not so good and then there was good I find it frustrating that I cannot get a response from a real person. The AI or bot in support is less than adequate. They do not answer questions and trying to get an email from a real person is nonexistent as far as I can tell. That's too bad because I love Spoonflower. BUT, I do have a glowing report about Spoonflower's order fulfillment. I have a store on Etsy that has all my Spoonflower work for sale. Etsy had approved an order which I was fulfilling in Spoonflower. Spoonflower stopped the order because the mailing address was to an abandon building. Why Etsy did not catch this I don't know. But Spoonflower did and I am grateful for that. Thank you guys!

Don't get me wrong Don't get me wrong. The business model here seems solid. My 2 star rating is based on their policy with swatches. No doubt it is not cheap to send actual samples. But the price they are charging for them actually made me narrow down my pick too much, landing on two. And one of the swatches (they only provide a bottom cut) did not show what the main portion of the wallpaper would look like. They graciously refunded that item but the effort is a pain to do over again too soon. Perhaps smaller swatches at no charge would make it much more likely that I would finish the job and make the purchase.