Nicole U
CAWhen I initially set up my profile When I initially set up my profile, I signed up for the Starter Pack, which was advertised as $19 per month. This subscription was billed annually. In addition to this, I opted for the free option to add another user to my account. Recently, while reviewing my account transactions while completing my taxes, I noticed some discrepancies. On May 17th 2023, I expected to see the annual fee charged, but I also observed unauthorized transactions on June 12th 2023 for $145.56 and again June 28 for $25.69. Lastly, the app never accepted any calls I completely forgot about it because it was no use. Do not bother.
DFW Reality
GBCustomer service is terrible Customer service is terrible It does not has customer support at all, they don't take phone or no response to email. it looks like scam!! Vounage has better customer support even though they don't have good products.
Patricia Sitnitsky
GBSimple, yet powerful software I love how simple OpenPhone is to use, how fast it was to configure, how quickly they registered us with The Campaign Registry, and the simplicity of their UI. Unfortunately, the lack of support for desk phones was a showstopper for us, but OpenPhone support did a great job communicating with us and even issued us a refund!
Greg A
COFranz and Jason Franz, Jason and all the OpenPhone staff were very supportive and helpful during my time of crisis. Absolutely recommend OpenPhone to all potential customers. When I was attacked, drugged and robbed of all my electronics, laptops, iPhones, and other devices in Colombia, and I needed to regain access to my numbers, OpenPhone was a pleasure to work with and helped me out of a tight spot. Many thanks!
Unhappy real “customer”
GBTerrible 😞 Terrible 😞! If you need any type of customer service, care or communication this is NOT for you! Even though this is a “communication” company they do a terrible job communicating!!!! At this point, I would pay more for better service. Pick something else!!!!! Don’t do this if you have a real business! This is fine for start up projects. But if you need a business to rely on this is NOT IT!