Poor quality - terrible customer service The product arrived Damaged. Tried to e-mail customer service for return - without return authorization - returns not accepted - that's the trick. No customer service answer after many attempts. Finally canceled thru my card. Now they dispute the return - would not buy direct from them - actually was less expensive on Amazon. Terrible customer service.

Love the product Love the product. The only one thing I would change is where your ID goes. Need a better way of trying to get it out but other than that five stars all the way

Bayelon has great wallets Bayelon has great customer service and their product is very high quality. I have purchased a phone wallet and a normal wallet from them and both had very nice leather. I highly recommend them when they are on sale!

Customer service is the worst Customer service is the worst, NO daytime correspondence. All email/texts from company responded to my 8-9AM morning texts the following day anywhere from 1-3:30 AM the next day. They claim because they are in CA. With time zone differences……we all know it’s only 3 hours coast to coast. Excuses, for everything! I felt they made a mockery out of my concerns NO regard for customer loyalty. Was lied to when said with a years earlier purchase, the problem with clasp will be adjusted. Ordered with confidence that the earlier clasp problem was solved. (Was NOT) Royal blue color that is stated is Navy. Employee accountability has change since first purchase( year ago they were more accommodating, and took their customer concerns into consideration). Returned item, did get my refund but not any return postage costs incurred by me. I am giving it 2stars ONLY for the product. Made well, although the color was off. I did receive my refund….minus the return postage I had to paid for

Bad service Ordered an iPad cover that would not work. Emailed that I would like to send back. Was told someone would call but never did. Finally got someone to give me phone number. Tried 3 times no returned call. Finally sent it back at a $20.97 expense. You should receive by Tuesday. Next time I wil choose a more reputable company.