Shiba Jinem
GBJust got my order from Valabasas and… Just got my order from Valabasas and wow, they nailed it! The jeans fit like a dream and they got here so fast. Seriously impressed with their service. Will shop again!
Nate Briscoe
GBThese ppl are a scam These ppl are a scam. I ordered the Vegan Leather Olive green matching set and some grey stacked jeans in November. The jeans came but no set. After going back and forth with them and later them ignoring my messages and email. I filed a claim with my bank and the State of Tennessee Consumer Complaint Division for fraud for a partial order. About 2 weeks ago, I get a call from Ms. Ibrahim stating she was going to mail the set out to me and would not charge for it because I waited 3 months for it. They later told my bank that they mailed the order out on time and I was charged 400 dollars anyway. Do not deal with these ppl they are dishonest.
Michael Hulin
GBNon Existent Customer Service I saw some cargo pants on the website I liked, ordered them, and they were way too big. I immediately return the pants and didn't receive a refund, nor a response back to my email inquiring about it. I then disputed it with my bank and got the refund. After a few weeks the money was taken and given back to valabasas. They said the pants were delivered and not returned. When I reached out, they said I already disputed it with my bank. I then explained that it was returned to them. Crickets after that. 140 dollars stolen essentially. Proceed with caution, hopefully your clothes fit.
courtney
GBTerrible Customer Service I order clothes from this company and one of the items were too big. I sent in a request to exchange and it was approved. I paid for additional shipping to send the item back. I tracked the package and it was delivered on 12/4. I've been emailing, calling and also using the online chat and no one has returned my call or email. Terrible customer service. I don't believe this company all the way legit. Make sure you know the correct sizes
kinnuel
DESCAM I ordered a denim months ago and even paid customs and it never got delivered. I sent them multiple e mails and nobody responded.