Great experience! Had no issues whatsoever.. so I can't tell anything about the customer service because there was no need to contact them at all. Fast shipment and another favorite piece in my closet. Would definately order again. Thanks and greetings from Germany!!

Non Existent Customer Service I saw some cargo pants on the website I liked, ordered them, and they were way too big. I immediately return the pants and didn't receive a refund, nor a response back to my email inquiring about it. I then disputed it with my bank and got the refund. After a few weeks the money was taken and given back to valabasas. They said the pants were delivered and not returned. When I reached out, they said I already disputed it with my bank. I then explained that it was returned to them. Crickets after that. 140 dollars stolen essentially. Proceed with caution, hopefully your clothes fit.

These ppl are a scam These ppl are a scam. I ordered the Vegan Leather Olive green matching set and some grey stacked jeans in November. The jeans came but no set. After going back and forth with them and later them ignoring my messages and email. I filed a claim with my bank and the State of Tennessee Consumer Complaint Division for fraud for a partial order. About 2 weeks ago, I get a call from Ms. Ibrahim stating she was going to mail the set out to me and would not charge for it because I waited 3 months for it. They later told my bank that they mailed the order out on time and I was charged 400 dollars anyway. Do not deal with these ppl they are dishonest.

I placed an order on December 9th… I placed an order on December 9th order. Two of the three items purchased are ripping in the crotch/backside of the pants. At this point it seems the 3rd pair may start to do the same. We have purchased other merchandise and the quality has been perfect. We have now emailed multiple times with 1 acknowledgment email to begin and nothing since. What a SCAM of a company to not do good by their product.