Nadia Khattab
CHPackage ordered but never delivered neither refunded. I have ordered a dress to be shipped in Switzerland from Bronx and banco website. The item was never delivered. I have filled a claim towards the shipping company chosen by Bronx and banco, UPS. UPS concluded the package has been lost in transit in Germany and told me to check with Bronx and Banco directly who are entitled to refund me and Then manage on their side with UPS. Issue is that They do not have a customer service line but one generic email. So I have explained them multiple times via email the situation and they never came back to me to follow up. I just lost 850 dollars like this. Just because this company is not reliable. I do not recommend to shop on their website. They really are not professional.