Excellent customer service! I recently made a purchase and didn't care for it. The photo online looked like a much smaller pattern. I asked to return the fabric and they refunded my money promptly.

I ordered a “bolt” of white Kona brand… I ordered a “bolt” of white Kona brand cotton. Instead of arriving on a nice Kona labels bolt, it arrived flat and badly folded. In that condition it was utterly unusable, and I’m not even convinced it is really Kona brand.

No product, no refund. I ordered 4 yards of material- the web site aid it was available and in stock. They charged my credit card, then told me my item was out of stock and that they were canceling the order. That was a week ago. No refund, no fabric, and their website shows the same 4 yards as “available “. I will never buy anything from them.

The security take us super … The security take us super aggressively out and they were nearly break my friend arm ,my face has been smashed by security and my Jaw bone has been smashed to floor. There were 14 security around us and we and none of others had any idea what is the reason to do this us. We are not racist or we have no any particular reason to have anything like that. But we feel like we been attacked and droppp all the way back to our feelings and treated as hell. Now I am at home and to be honest thinking what do I have done,as I am a community worker as well I do dwliver food for free for people who need. So I am trying my best but it looks like without any reason,you can be attacted. Not sure what is going on in london but this is definetely a bad example how to restart parties or whatever. Here is a picture of the Manager of the security who were in charge and force us to delete all pictures and videos

A fabric they advertised as 'organic… A fabric they advertised as 'organic cotton' turned out to be more like %20-%30 polyester (felt super silky and melted from a flame). Took several phone calls and enduring of snark to be reimbursed. Will avoid this company in the future.