Hannah C. Brownell
GBHands down the best! Bear Butt is an amazing company from the products to customer interactions. They are great on social media and reply to you on Facebook and Instagram all the time and make you feel like a huge family! They show you around in stories and videos and are all around great and funny people and I love this company!
Curitibano1
GBRecieved the wrong Hammock Recieved the wrong Hammock. Took a little bit to get ahold of someone for help to get the correct one figured out. But Besr Butt made things right. They apologized for me slipping through the cracks. Let me keep the other hammock as well. Great service
Satisfied customer.
GBMy first order had not shipped for over… My first order had not shipped for over a month so I cancelled the order. After cancelling, my gift card that was used for partial payment, was not credited. I contacted customer service and they said they could not refund my gift card. After a dozen back and forths I was finally able to get back the credit to my gift card. Overall a bad experience.
Jacob stansberry
GBAmazig Products! I absolutely love this brand and their products. From the hammocks to the snake sleave and the bug net. I am a current college student and I use their hammock almost every day in between my classes or even after classes to work on homework. Their customer service is fantastic, and it is easy to setup their equipment. Bear Butt is also the only brand I know of that will create a youtube video on how to setup each of their products. HIGHLY RECOMEND!!
Luke
GBBe careful ordering from this company Be careful ordering from this company. I made an order and added an item by mistake. I immediately contacted them in every method available on their site to cancel it. They never replied. They also don’t offer any order cancellation option on their site. They since shipped me the wrong item and now want me to pay to ship it back. Just beware and triple check your order or try a company that has customer service standards.