I ordered a full month ago & it has not… I ordered a full month ago & it has not shipped. There was no indication at the time I ordered the item that it was not in stock/available. Even after I received notification last week that it had been shipped, tracking indicates the postal carrier has not received it.

Great communication and timely… Great communication and timely responses from Customer Support. Was ordering a backordered product and estimates re: arrival and shipping were accurate. Was a little hesitant to buy an expensive item from an unknown (to me) website, but no regrets and will plan to order from them again. used trustpilot reviews before deciding to order.

Very poor PR Very poor PR, I went to hell dealing with this company, paying big bucks for an AC unit then begging them to replace a defective item from it, I do not recommend this company to anyone be careful when dealing with the.

Increased Price after Reaching Out. Then lied. Update: The company told Trustpilot my review is fake... Luckily I took screenshots and sent them to Trustpilot. Goes to show how big of a scam this company is. There is a chat prompt that says to ask for a discount. I reached out for an Ecoflow 110w solar panel. After reaching out, Jonas increased the price by $40 lol... Then he claimed it was due to his colleague. It's pretty clear he is the owner and has no colleagues. Sad to see a small business like this acting shady. TrustPilot does not allow pictures but I do have screenshots of the chat.

Great Customer Support We've bought with Fresh Adventure our gear just in time, moments before our holidays. The customer support is friendly, responsive and knowledgeable.