Kristopher Perez
PRSerious company that cares I'd like to start by saying that I'm glad that I found this company while searching for camping and emergency equipment. I live on a location that many times shipping is either impossible or really expensive. At first, I tried placing an order with them but it failed because of my address (totally normal experience for me), so I just exited the website and kept on looking with no success. A day later I'm contacted by the company and they offered me some options to help me out complete my purchase and ship their items to my home. I reached an agreement and fulfilled my order with them. They called me again to follow up on my order and tell me that it was being prepared and shipped soon (and it was). I received the order a few days later, professionally packed and everything was perfect. I would recommend this company to anyone interested.
Michael M.
GBGreat Customer Service I ordered one of their MyFAKs (made by MyMedic). First, the customer service was great. (Not just good, it was great. Jonas was very seriously the best customer service rep I’ve ever dealt with) The color I ordered was on back order so they called me and helped me get something similar, which shipped within a day or two. Now I know that Fresh Adventure doesn’t control the actual quality of the product since it’s made by another company, but regardless, the kit is very well made. The entire experience has put Fresh Adventure on my list of Go-To’s the next time I need to order something First Aid related.
Anakin v
GBIncreased Price after Reaching Out. Then lied. Update: The company told Trustpilot my review is fake... Luckily I took screenshots and sent them to Trustpilot. Goes to show how big of a scam this company is. There is a chat prompt that says to ask for a discount. I reached out for an Ecoflow 110w solar panel. After reaching out, Jonas increased the price by $40 lol... Then he claimed it was due to his colleague. It's pretty clear he is the owner and has no colleagues. Sad to see a small business like this acting shady. TrustPilot does not allow pictures but I do have screenshots of the chat.
Kenneth R
GBI purchased an ecoflow delta pro extra… I purchased an ecoflow delta pro extra battery at a reasonable price and received it the same week! It was in perfect condition and has performed flawlessly. I also received a follow up phone call within minutes after I ordered your product to ensure I was getting the right item. I appreciate the professional manner I have been taken care of with your organization. I will highly recommend you to my friends and family members.
Lee U
GBI ordered a full month ago & it has not… I ordered a full month ago & it has not shipped. There was no indication at the time I ordered the item that it was not in stock/available. Even after I received notification last week that it had been shipped, tracking indicates the postal carrier has not received it.