Customer support is genuine. Products work great through rain and shine. Customer service is really thoughtful. Called me and explained how my purchases items would arrive to clear up and confusion/concerns before they arose. Also, one of the associates offered help via phone with equipment if needed during set up. Wasn’t needed though. Will definitely recommend to friends/family that are looking for a fresh adventure ahhh get it.

Great communication and timely… Great communication and timely responses from Customer Support. Was ordering a backordered product and estimates re: arrival and shipping were accurate. Was a little hesitant to buy an expensive item from an unknown (to me) website, but no regrets and will plan to order from them again. used trustpilot reviews before deciding to order.

Taking the load off my back Got the notification for the review when I just used it to pack my treestand and loot 2-3 miles in. Worked great.

FreshAdventure is great! FreshAdventure is great! I have purchased several EcoFlow products and I am very pleased. The last item I purchased would not work with my current setup. Although I requested a refund well after the return period of 30 days, I was able to return the product for a substantial refund. Thanks to Jonas and the entire team for their assistance as I try to go solar.

Serious company that cares I'd like to start by saying that I'm glad that I found this company while searching for camping and emergency equipment. I live on a location that many times shipping is either impossible or really expensive. At first, I tried placing an order with them but it failed because of my address (totally normal experience for me), so I just exited the website and kept on looking with no success. A day later I'm contacted by the company and they offered me some options to help me out complete my purchase and ship their items to my home. I reached an agreement and fulfilled my order with them. They called me again to follow up on my order and tell me that it was being prepared and shipped soon (and it was). I received the order a few days later, professionally packed and everything was perfect. I would recommend this company to anyone interested.