Tomas
GBSolved my problem after delivery I am editing my review, the customer service reached out to me and offered a fair solution to my order. I really value this and appreciate it and changing my review as resolved with 5* I will purchase here in the future! ---- Original review: We placed our order (16064094834842619) in the event "buy 1 get 1 free". The website preview had an error claim the stretcher to be included. After the payment, I received an email to check the order for errors and to respond if an issue is found. I noticed the issue I immediately left 10+ emails/calls/call messages requesting the issue fix/cancel my order. No one picked my phone next days, no one responded to my messages or emails up until next Monday 5 days later that it has been printed and is being shipped with errors! After negotiation they let me make another order to replace this original order but for the "FULL PRICE" this time 100 USD more and smaller size. ------- Quality 5* Customer service 5*
Susannah
GBAre you called Period Prints or Art-Prints-On-Demand? Period Prints seem to have changed name to Art-Prints-On-Demand. I wrote a review about Period Prints because the print was printed badly on cheap looking shiny paper. I wrote to them and they didn't reply. I left a review on Trust Pilot that now doesn't show up because Period Prints seem to have changed name to Art-Prints-On-Demand. Period Prints and / or Art-Prints-On-Demand have not replied to my complaint. Edited to say: now I have posted this, my previous review has appeared below.
Consumer
SEFantastic Sorolla El Bano del Caballo print. I ordered the El Bano del Caballo by Sorolla (The horse's bath) and there was a problem with the template but they resolved that in a very amicable way and the canvas print is so bright and clear, almost three dimensional. And the frame work is very neat and solid. I couldn't be happier. This is a company dedicated to make their customers happy, I'm going to order more from this company. Recommended! Hans
Christoph from Germany
DEHighly satisfied. Recommended. - Perfect quality. - Production and delivery much faster than expected. - Overall very satisfied with this product, as well as the others I previously ordered at the same provider. Thanks to the team! Christoph (Germany)
Stuart East
GBJoaquin Sorolla : Paseo a orillas del mar We elected to go for the 'oil painting on canvas' with a solid wood frame. Whilst this may be a more expensive option it was worth every penny as the quality is outstanding. The painting was delivered right on time and very well packaged to avoid any risk of damage in transit.