imarku

105 Exchange Place #A, 91768, Pomona, United States
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4.40
Based on 20 Reviews

5

75.00%

4

10.00%

3

5.00%

2

0.00%

1

10.00%
About imarku

iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives. He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku. Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.

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larry garfen
GB

No customer service No customer service. 5 knives at 3 diff purchases and you cannot reply? No problem, I resolved with Amex. Never again and I liked your product; too much BS with an issue. Typical business model for companies like this. NO REPLY THEN DENY HOPE THEY FORGET.

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Michael Lombardi
GB

price wise price wise, it was good. but other than the order confirmation, never recieved any further updates, no shipping and tracking info. about the time i though i should contact them, it suddenly showed up.

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Seth couslar
GB

Excellent product, Fair price and fast service Excellent product, fair price and fast service.

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Louis
GB

We ordered a set of knifes from the… We ordered a set of knifes from the Company website. Order status was communicated well and quick. Shipment arrived as planned. The knifes and block are good quality. We had an issue with a knifes handle having tool marks. We contacted Imarku and quickly resolved the issue with their friendly customer service. A new knife was sent and everything is great.

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Marianne Ward
GB

Took my money but no product and company doesn't anwer phone or emails I have not received any product but you charged my credit card. Because you use Shop, even though I filled in new address info, it populated with the old. I was unable to edit my order even though it had not been processed. I could not tell from the order detail if the pan had a honeycomb bottom. The phone # provided on a email is fictious. It does not have a business answering message and no one ever picks up. I have no idea what the status of my order is because imarku will not respond. I filed a complaint with the BBB to resolve.

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