No customer service No customer service. 5 knives at 3 diff purchases and you cannot reply? No problem, I resolved with Amex. Never again and I liked your product; too much BS with an issue. Typical business model for companies like this. NO REPLY THEN DENY HOPE THEY FORGET.

IMARKU'S CUSTOMER SERVICE WAS TOP NOTCH ! Imarku's Customer Service was top notch ..... I purchased a set of Cookware from the company, when the pkg arrived, it was missing the Stock pot. I reached out immediatly to Imarku, presented photos of the pkg and explained the issue. I am happy to say that Imarku's Cust. Serv. was very professional and courteous at resolving the issue. Missing pot was received at my address shortly after arriving in their warehouse !

Very good service Very good service. One of the knives in the set had a dent in the handle, and upon our request they sent us a replacement promptly. There was a hiccup in the process, but every time we communicated via email, they were very responsive and helpful. The knives are very sharp, too!

Took my money but no product and company doesn't anwer phone or emails I have not received any product but you charged my credit card. Because you use Shop, even though I filled in new address info, it populated with the old. I was unable to edit my order even though it had not been processed. I could not tell from the order detail if the pan had a honeycomb bottom. The phone # provided on a email is fictious. It does not have a business answering message and no one ever picks up. I have no idea what the status of my order is because imarku will not respond. I filed a complaint with the BBB to resolve.

Easy ordering - great service This was one of the easiest purchases I ever made and the pots and pans arrived properly packaged and super fast shipment. Loved the pots and the knife set. They come Highly recommended