Janice Larsen Fox
GBLove this oven We replaced a working 1980's 3/4 size oven with this new one, and are very happy with it. The only thing is that it shows a temperature less than what was input, but the food is cooked to perfection. Will recommend to anyone. Beautiful product, in addition!!
El B.
GBempava oven Sister bought an oven that malfunctioned within a month so empava sent an inferior model as a replacement. A model that listed over $100 less than the malfunctioning model. This is wrong Update: my sister contacted Empava and they refunded the difference from the two models. This is ok but she still has an oven she really didn’t want but they at least made the money part right. So I will change the rating.
Sean Evans
GBTerrible customer service I bought an Empava 36” induction cooktop. It worked decent but started malfunctioning 1 month out of warranty. My first call I was able to speak to a support rep who had me email proof of purchase and a video of the problem. Since then I received 2 very vague emails on parts that I need and it almost seems like a scam the way I was told to order the parts. I have called countless times with no answer and left several messages with no return call. I would not recommend due to this being the worst customer service I have dealt with. I have recently started a kitchen and bath remodeling business and guess what brand I will not be recommending. Update!! Since writing this review I was contacted by Empava customer service and they sent the parts I needed free of charge.
Barbara
GBElegant and works well Empava overhead vent system was installed this fall. It works well, clears the heat and steam from the stove while still allowing a good view from kitchen through living space to beautiful open space beyond the living room. Just what I wanted
El Gabacho
GBI called the technical assistance line… I called the technical assistance line twice during the install/test process, and both times my calls were quickly answered by a friendly and helpful representative. and my questions were quickly and clearly answered. Very pleased with the products quality for the price, and VERY impressed with the customer service.