Joan Lyles
GBSomeone finally called and listened to… Someone finally called and listened to me about FedEx deliveries. The FedEx driver service guy is a scary rude man. I don’t want him on my property and I appreciate that your company is re-shipping my oven with UPS. Thank you very much.
WEBCLIENT
GBSingle wall oven perfection! Easy ordering. Prompt shipment with oven arrival as expected in new condition with no shipping issues. Easy to install by my Handeyman and cooks very well.
Cassandra
GBGreat customer service Great customer service! Received notifications every step of the way as far as tracking. Also received my orders very quickly. One came damaged and I got with customer service and they took care of my order very quickly and got me a new one sent right away. Highly recommend!
CD
GBEmpava range checked all the boxes Took me a few months of shopping to finally decide on an Empava range. I wanted simple controls, high btu, convection fan, commercial look and black enamel top. Empava checked all the boxes. Ordering process was simple. Range came within a week but alas somewhere in route to me, it was damaged. Knowing that I would not see the crushed side (btw, the sides of these ranges are reminiscent of art deco style, very beautiful) I decided to make it work and accepted a partial refund. If you order and have questions, be patient, you will have at least a 24 hour delay due to time difference. Seems as if all communication comes from over seas. Bottom line, pleased with the range so far.
TomW
GBGood product, manual could be better No problem with delivery; item was packed well. The manual leaves much to be desired in covering oven's use. The bake burner would not light due to igniter wire shorted against access hole to oven. The oven does have very good temperature control with its proportional-control thermostat. I could recommend this oven.