Ruping Sun
GBFast shipping, easy return, quick refund. I purchased a donabe, but it turned out to be slightly larger than what I needed, so I requested a return. The return process went smoothly, and the seller was very responsive throughout. I highly recommend them!
Elizabeth Littrell
GBI got the wrong item, but they refunded my money I ordered a medium pot and got an extra small in a different pattern than I had ordered. I had to take it to the post office, but they did refund my money
Joel
AUA wonderful experience They carry a range of lovely items. Shout out to Yasu, who was extremely helpful in making it possible to purchase from Australia. Email correspondence was excellent. Received my purchase in 5 working days, which was a wonderful surprise. I will certainly purchase from them again.
Marcy
GBCommunication was excellent and… Communication was excellent and shipping was fast. My partner absolutely loved the kettle and says it’s an heirloom! It’s A true work of art.
customer
GBStunning! This hand painted sake set is absolutely stunning. It's modern with a traditional flare we just love. I got it for my husband for our 9th anniversary (since pottery is the theme). He loved it! We are going to pick out some sake for it later this weekend. Shipment arrived pretty quickly considering it came from Japan (we are in the US). The box came wrapped so I didn't even have to wrap as a gift. Thank you so much!