GREAT experience! Jared and Lisa from RTA direct went above and beyond my expectations. They were quick in responding to my inquiries, quick to return phone calls and extremely helpful in helping me design my kitchen. They even accommodated my delayed shipping request and last minute changes I needed to make to my order. I would most definitely recommend this company. Such a high level of customer service is hard to come by!

Best Quality Wood Cabinets We did a ton of research on wood cabinets. The cabinet quality is the best we found, and we appreciate the constant timely communication on the design ideas. The shipping was amazing and dropped in our garage because we had it all ready and emptied. Our kitchen is now the best in town! It is truly Pintrest worthy. The payment plan was ideal to finance the project over 6 months.

The best cabinets and most simplified… The best cabinets and most simplified assembly I have ever done. Every detail was very well thought through. Jared the design assistant was very helpful and fast to respond to our emails, answering all the technical questions we had. Wonderful guy and very knowledgeable of their product.

Cabinet Line Discontinued Last Minute Notified me last minute that the cabinet line I was about to order had been discontinued. They even prompted me to order a door sample, which I did, then an hour later I find out the line has been taken off the market. Might have been an innocent mistake, but I did have to back pedal and go with my second choice of cabinets, which were much more expensive. RTA Direct could have handled this better.

I paid for overnight shipping and it came two days later. I paid for my piece to be overnighted and it arrived two days later. This delayed the project and when I called and spoke to Jared he blamed me. Not sure how that works. I will use Kitchen Cabinet Kings from now on who offer way better service. I believe I deserve a refund for the shipping.