Jennifer
GBExcellent customer service on refund My order was placed on line over a weekend. First thing Monday morning I received an email telling me my tile was on back order and would not be available until at least July. I appreciate the prompt customer service. As I need my tile prior to this date I ended up canceling my order. The order was refunded promptly. Although I cannot speak to the product, I do say the customer service was excellent. Even when it came to canceling business. I would recommend this company based on this service.
Duane
GBI was looking for a specific floor tile… I was looking for a specific floor tile from Daltile for a quick project. Website showed in stock, which I called to check on. Stock was confirmed which I promptly ordered via the website. Tracking details were timely and accurate and product arrive even a little early. Packaging was well done so all product arrived in perfect condition.
Vivian
GB0 stars have not received my order I… Update recieved my order Thursday 3/19/2020 and tile was cracked and damaged I refuse to wait or deal with same situation! 0 stars have not received my order I email and reply says its on its way then status shows not shipped processing order
Sandy
GBGreat experience Great price on the tile with low cost shipping. Impressive packaging and fast turn around for delivery of our order. Customer service was very friendly and helpful when I had questions before and after I ordered. I highly recommend this company for your tile needs.
Debra
GBAfter finding out that my original tile… After finding out that my original tile choice was not available a week before work was to begin, I rushed out to select another choice. I found a new tile in a showroom however, delivery was 10 -14 days. I looked online and found this same tile on HomeDecor Az and after speaking with Cindy and getting her assurance that it was actually available and should only take a few days to ship, I placed my order online. Cindy handled my 'additional calls' to follow up very professionally and my tiles were delivered as expected. She followed up with me too to insure delivery date. They were packed perfectly and are being installed right now. Thank you!