It's not a very high-quality freezer It's not a very high-quality freezer. I have other units that I paid much more for in the past and I've never had a problem with I have to manual defrost and unplug this one every 2 weeks. There's also a leak in the gasket around the windows that we had to have replaced within 2 months of buying the freezer. We definitely have to watch out and make sure that are products don't suffer with the temperature fluctuations that it has between it's defrost cycle. Sometimes it can fluctuate between -7 and 37 degrees within an hour without being opened. This unit is not made to be open and closed repeatedly in a retail setting. It takes forever to cool back down. I can't wait till I save some more money and buy a better one

Excellent Buying Experience I bought two 3 glass door freezers from Vortex. The price was great, they were shipped free and I received them fast! They look fantastic. I've had them for about a month now and have not had any problems. I would definitely recommend buying from Vortex Refrigeration.

I've been calling vortex and emailing… I've been calling vortex and emailing (Mike the service manager specifically) for a while and havent gotten a response. We ordered a part for a refrigerator on the 7/2 and paid for the part. We received no tracking info and the part is still not delivered and Mike wont return our calls. It's been almost 2 weeks with no update. I just spoke with Angelo and he explained to me the delay, there seemed to be a lapse in communication with the shipping company and me. The good news is the part is on the way!

We live our applinaces We live our applinaces. Low design is perfect fit for our kitchen. Unit came damaged but was easily fixed by us at home with the help of their office. Anyone with a view of the outdoors would truly appreciate these units.

Great Kegerator! Great Experience! Ordered my kegerator on a Monday, had it delivered by Thursday. Got a dent in shipment, but company was easy to deal with and we decided to keep it at a discount. The kegerator is great quality for the money - comparable competitors were sometimes twice the price! So far I am very happy with my purchase!