The hot tub was broken when it got here… The hot tub was broken when it got here and it still broke. The technician finally came and said it needed more work than I thought. Now I have to wait longer to use my hot tub because waiting for parts. I think since I have to wait I should get some extra things like steps and pillows

Nice tub Nice tub, just doesn't get hot enough.

once purchased I got several follow up… once purchased I got several follow up emails and phone call just to ensure the purchaser is well prepared. Very friendly woman from customer service explaining in details the whole delivery process and approximate time line. I was impressed, well done.

Great hot tub for the money Great hot tub for the money, once you figure out how to keep your chemicals in order it will bring many days of joy. My only complaint was having to cut a hole in the side for the electrical, really should have been pre-cut.

extraordinary customer service extraordinary customer service, received phone call after placing order to explain all of the steps of delivery and when it will come etc.. Super nice woman! So reassuring that we made the right choice with company and hot tub. Just great overall - no delays in shipping, you name it