Fantastic experience from beginning to end!!!… I was apprehensive making such a large purchase online. However, after a ton of research, I felt comfortable dealing with Aqualife. When I was fist looking and had questions regarding the service, I was excited to get a live person on the phone that was extremely knowledgeable. I shortly after initiated the order and was equally impressed with the email communication I received regarding the status of the order and what to do to prep for delivery. The hot tub arrived sooner than anticipated and was up and running within a couple days of ordering. I am very satisfied with the quality and value of it and would highly recommend doing business with Aqualife!!!

Nice tub Nice tub, just doesn't get hot enough.

Great and responsive company! -

The hot tub was broken when it got here… The hot tub was broken when it got here and it still broke. The technician finally came and said it needed more work than I thought. Now I have to wait longer to use my hot tub because waiting for parts. I think since I have to wait I should get some extra things like steps and pillows

The hot tub we received was much… The hot tub we received was much smaller than anticipated. I feel it was smaller than the dimensions stated and definitely cannot fit 5 people as stated on the specifications. It is 3 people, max! I would not purchase this again. Instead of blaming the customer, maybe clarify on your website. Additionally, the return process is a huge pain! We will be upgrading this small tub down the road, but not with AquaLife given the experience & response.