Sleeping in quality linen is almost a religious experience! I love these sheets. I was looking for linen sheets as I heard they sleep cooler than cotton. After reading the NYTimes Wirecutter reviews, I purchased a king set in Fawn last fall. Sleeping in quality linen is almost a religious experience! Recently, I switched to a queen bed and just ordered a queen fitted sheet to complete the set, as I wanted to use my king pillows. My only beef is that they don’t offer a queen flat sheet, rather their flat sheet fits both queen and king. I’d prefer a sheet that was proper queen dimensions. What I have learned about linen sheets is the finer the weave makes a difference in softness (I purchased from another company and their weave was larger and coarser than Cultiver’s). So far I’m very happy with this purchase and expect to be so for a long time.

Quality Great but Sizing Bad The quality of the material and color is great but the sizing is problematic. We ordered a queen sheet set and love the look and feel but the top sheet is gigantic! I wrote Cultiver wondering if maybe we accidentally received a king and they informed me that nope, that just how they are. They have a “one size fits all” approach to their top sheets which seems like a pretty cheap/inconsiderate move for what they charge. It is annoying to have extra feet of fabric on both sides of the bed. I’m actually going to have them hemmed which is really frustrating for an almost $400 set of sheets. For this reason can’t really recommend unless you have a king bed or are willing to sew the top sheet after arrival.

Sheets are poor quality, do not buy Sheets are poor quality, they ran thin after 1 year and they do not keep tracking of their communications with customers. They claim they cannot help me because "I" the consumer need to provide them with every single peice of documentation to prove there was a swap of colours. Horrible customer service. DO NOT BUY.

Terrible customer service Terrible customer service - EXTREMELY slow responses, it takes them multiple days at a time to respond. Unheard of for such a large company. They also only offer price-matching for 7 days, so if this short window passes and their products go on sale, you're out of luck!

Customer Service My most recent visit to the Cultiver Flagship Store in Mosman NSW was in fact to return an item, in particular a quality issue. Despite this visit not being a sale as such but rather a return, I was regarded with the same high level of customer service as always, kind,friendly, courteous, engaged and respectful. It is always such a pleasure to visit this beautiful store with such wonderful staff. Warm Regard’s, Penny