Megan
GBI just want to give KUDDOS Cultiver… I just want to give KUDDOS Cultiver Customer Service. I have had to reach out to them for two separate issue, and both time the issue were handle timely and professionally and I was completely satisfied with the outcome. I have order with them 3 times (sheets, bag & table cloth) and there product are amazing. If you want to deal with a company that cares about there customer and stand by there product this company is for you.
Paul
GBAmazing sheets, even better customer service! These linen sheets are the best I have ever purchased, a perfect weight and a sensational feel. The color is so saturated, I purchased the navy, dark and rich. I also have to comment that in error I purchased the euro size sham as an extra pillowcase set. In a survey I mentioned this… I was contacted by a concerned representative who without cost to me sent me a set of standard size pillowcases..at NO charge!… No that is customer service!! Thank you so much for your help
tiffany
GBTerrible customer service Terrible customer service - EXTREMELY slow responses, it takes them multiple days at a time to respond. Unheard of for such a large company. They also only offer price-matching for 7 days, so if this short window passes and their products go on sale, you're out of luck!
Jules
AUI absolutely love your range of linen… I absolutely love your range of linen and think the colours are fabulous. I'm very excited to have a pale pink tablecloth and dusty pink serviettes for my next dinner party. Your staff are so lovely and extremely helpful. I'll be back and have told a few friends about your wonderful range!!
Susan
GBThe journey ends very well, indeed. My linen sheets didn’t arrive when expected - due to an error on my part (like I mistyped my address)! Cultivar’s exceptional customer service was so understanding and crucially helpful in sending out a new set ASAP. Now that I have been using the sheets, I couldn’t be more pleased with the quality, softness, craftspersonship and generous sizing. I will be ordering more! The only downside is that I don’t want to get out of bed.