Maree
AUAfter some time of thinking of… After some time of thinking of purchasing fitted/ flat sheet I finally decided to splurge. What a disappointed The fitted sheet does not fit the bed properly its too big, I spoke with a customer service representative who was very helpful, they replaced this for me as it was determined I-had received a faulty one. The replacement arrived and guess what its the same. Don’t waste your money on this product so expensive and doesn’t fit the bed. I would love a rep to come to my home to see what their product is like. I also purchased standard pillowcases natural I washed one and this has completely faded to another colour what a disgrace. If i could give NO stars ratings I would HORRIBLE PRODUCT. Maree
Paul
GBAmazing sheets, even better customer service! These linen sheets are the best I have ever purchased, a perfect weight and a sensational feel. The color is so saturated, I purchased the navy, dark and rich. I also have to comment that in error I purchased the euro size sham as an extra pillowcase set. In a survey I mentioned this… I was contacted by a concerned representative who without cost to me sent me a set of standard size pillowcases..at NO charge!… No that is customer service!! Thank you so much for your help
ANGRY CUSTOMER
AUPoor Quality Bought my first linen tablecloth from Cultiver some years ago. The color wasn't at all fast so you couldn't remove even minor stains without a bleaching effect. Bought a replacement and this proved to be flimsy, thin and see through. Not at all suitable for such a large tablecloth. For something so expensive, you expect better quality.
Tara
GBvery poor quality Purchased a flat and fitted sheet together & the dye has completely changed colors on one (after only a few washes - both items were laundered together). Additionally, the flat sheet is WAY oversized for a queen bed and hangs all the way down to the floor which looks terrible. Overall very expensive linens for poor quality & sizing. Would not purchase from Cultiver again.
Penny Whyte
AUCustomer Service My most recent visit to the Cultiver Flagship Store in Mosman NSW was in fact to return an item, in particular a quality issue. Despite this visit not being a sale as such but rather a return, I was regarded with the same high level of customer service as always, kind,friendly, courteous, engaged and respectful. It is always such a pleasure to visit this beautiful store with such wonderful staff. Warm Regard’s, Penny