ANGRY CUSTOMER
AUPoor Quality Bought my first linen tablecloth from Cultiver some years ago. The color wasn't at all fast so you couldn't remove even minor stains without a bleaching effect. Bought a replacement and this proved to be flimsy, thin and see through. Not at all suitable for such a large tablecloth. For something so expensive, you expect better quality.
Lynn Sengstacken
GBPoor quality, pooer customer service I bought a set of queen sized linen… I bought a set of queen sized linen sheets as a gift. Initially they were quite beautiful but after a few months of gentle care, washing according to directions, line drying, no.pets, a single woman, they developed a large worn hole in the middle of the fitted sheet. I contacted Cultiver, twice, expecting them to make good on their items. They never returned my enquiry. They were expensive sheets. I am completely disgusted they would not even respond to me.
Annie Bierbower
GBQuality Great but Sizing Bad The quality of the material and color is great but the sizing is problematic. We ordered a queen sheet set and love the look and feel but the top sheet is gigantic! I wrote Cultiver wondering if maybe we accidentally received a king and they informed me that nope, that just how they are. They have a “one size fits all” approach to their top sheets which seems like a pretty cheap/inconsiderate move for what they charge. It is annoying to have extra feet of fabric on both sides of the bed. I’m actually going to have them hemmed which is really frustrating for an almost $400 set of sheets. For this reason can’t really recommend unless you have a king bed or are willing to sew the top sheet after arrival.
Heidi Postier
GBCultiver is an AMAZING company Cultiver is an AMAZING company. I've never used linen bedding before so after doing lots of research, I landed on Cultiver. About 18 months in, I noticed a rip in our white king size linen sheet. I reached out to Cultiver and they graciously worked with me and sent me a replacement sheet free of charge. They have been nothing but excellent to work with! I cannot even describe how much my husband and I love our bedding. Every night we get in bed we talk about how great this bedding is. Thank you, Cultiver, for everything you do!
Penny Whyte
AUCustomer Service My most recent visit to the Cultiver Flagship Store in Mosman NSW was in fact to return an item, in particular a quality issue. Despite this visit not being a sale as such but rather a return, I was regarded with the same high level of customer service as always, kind,friendly, courteous, engaged and respectful. It is always such a pleasure to visit this beautiful store with such wonderful staff. Warm Regard’s, Penny