Simply Excellent!! Simply Excellent!!! I placed a bid which was almost immediately accepted via email with confirmation and payment info. and within 24 hours or less I received another email with a “thank you” and that my product had already shipped via Fed Ex, complete with tracking info.! I only wish there were more companies and services like this which provide immediate, polite, professional responses and service! Will only look toward them again when looking to buy.

5 star customer service For a great price and free shipping I was able to get my favorite Italian appliances for much less than buying them locally. 5 stars for customer service and communication. The shipping company got it here 2 days later than promised and charged La Cuisine $50 additional to put the correct address on the shipment. 2 stars for those trucker guys, but again, La Cuisine covered the $50 address correction and called me to update me on progress so that I was not bothered with it. Another 5 stars for that. Thanks, La Cuisine Appliances!

Great customer service Great customer service! They kept me in the loop on the status of my product and kept the communication/options open when they didn’t have the exact model I ordered. Their flexibility and communication made La Cuisine Appliances worth going back to!

I love it I love it! Fit and finish are excellent (as is expected from Henckels). I really like the pivoting base for easy access from anywhere on the countertop. Unfortunately, I'll have to modify it to accept my second Henckels cleaver (I have both meat and vegetable cleavers), but I knew that before I ordered it, so that's no reflection on either Henckels nor La Cuisine. Overall, I'm really happy with it. (did I mention that the finish is really nice?)

no complaints. -