Good Morning. We got a bath redo approximately 2 years ago. We heard a crash in the bathroom and discovered one of the shelves in a closet re had made. The middle shelf had collapsed. We can not reach a person at rebath to let them known a shelf in a closet they built has collapsed. We have tried everything trying we know to contact them and have failed. How can we contact rebath?

I Will Not Recommend Them!!! I love my shower, but they left my bathroom undone (carpet, tile, and wall). Very Expensive. I would not recommend them. I am exploring having my other bathroom done by another company.

MASTER BATH REMODEL MASTER BATH REMODEL We went into this project with hopeful expectations, and we were not disappointed. Greg Eltherington was our project manager/installer, and he was amazing! He walked in and first explained what the process would be like, and immediately got to work. All the trades that worked with him were fabulous. Every day when Greg left he made sure that everything was clean as possible. He always had a big smile on his face- as did all the guys. Fast, clean, professional, what more could anyone hope for! Our bathroom is lovely, and my husband and I would wok with these guys any chance we could have.

Did a bathroom for my daughter and… Did a bathroom for my daughter and finished on Friday. Saturday evening I get a call that the pipes in the bathroom were frozen. I thaw them out but the fittings they installed leaked so I had to get a plumber in to cut and cap since they could not respond. That is when I notice they cut the floor joist to get the drain in. When they show up to make the repairs their response to the cut joist was "sometime you need to do it". I asked if that was code and the plumber (if he was one) said I don't know you'll have to ask the carpenter. But that is not all. They never reinstalled the insulation causing the pipes to freeze. The toilet was installed crooked and two screws for the faucet were sticking out through the rear wall. They took out the doorway to get the tub in and when they put it back they feathered the plaster around the frame only two coats and told me that is all they could do because on the contract. These guys are hacks, avoid them at all costs.

Worst consumer experience of my life. Worst consumer experience of my life. The contract I signed on the sales reps tablet was not what I was emailed later, but I had no proof because I did not have the original. The whole reason we remodeled the bathroom was because of a leak, which both the company and contractor who did the work claimed to have no knowledge of. I ended up paying $14,000 for an entirely plastic room and after 3 months my shower is still unusable. Any complaint I had about the quality of the work or materials and failure to deliver what I was sold was called buyer's remorse and disregarded. Save yourself the misery and find a reputable contractor instead of a franchisee.