Your customer Mad Max J.G.R.
GBGreat product,but- Great product, but lacking on instruction. I’ve always used detail instruction booklets to aviod using online instructions. 1-No detailed booklet. 2-You advertise outdoor use, then warn of affects from moisture exposure. Create waterproof connectors. 3-Can’t replace single bulbs? That’s Okay. You have modular replacement parts. A photo pamphlet of parts ,cost, and other methods of purchasing besides online,would be nice. People like to see choices, different accessories. Do you have your own flagpoles ( 20’-30’ ) for sale?
William Bryant
GBComplete 8’ tree package & attractive 8’ tree package was complete; easy setup. While I understand the reasoning for a hollow “ground stake” (nests inside other “tree trunk” stakes & lighter weight), a solid ground stake would be much better-over time, the top will mushroom & be harder to extract from the ground. Very attractive at night!
Paul
GBPoor quality Poor quality - customer service offered very little to help. Basically they would replace broken parts but not willing to offer any kind of compensation or incentive for all the trouble. I am Concerned other things will break. Wiring harness was defective out of the box and the snaps on webbing popped off webbing already. Poor craftsmanship considering high purchase price.
Cheri Stutz
GBOur tree came quickly and my husband… Our tree came quickly and my husband and were able to install it pretty easily. It may have taken a younger person quicker to set up as we are both over 60, but out tree is up and it is breathtaking. Want another one but fairly bell does not make a tree smaller than 13 feet in the multicolor, perhaps next year?
John
GBBEAUTIFUL FLAGPOLE TREE We researched our options and purchased a 20ft multicolored flagpole tree for our community Christmas tree for this company. It is absolutely beautiful. The tree has an abundance of lights in a nicely patterned display. It arrived quickly once ordered and was very easy to set up. We have received numerous compliments on it. We wish it had some sort of topper (a Star maybe), but that is our only complaint. We would definitely purchase this again.