Excellent service Superb communication - an email responding to the note on my order. This was important as I'm based in the UK and didn't want the hassle of returning the item (even though I could). Emailed when the product was dispatched. Upfront about taxes to be paid on entering the UK. Product was well packaged and just what I was looking for! Thank you :o)

Extremely professional with excellent… Extremely professional with excellent communication. There was a very long shipping delay on one of the items ordered. Getting a refund for the delayed item was difficult given the exchange rate. However, The Cushion Shop allowed for a shop credit to account for the change in the dollar-to-Euro exchange rate and all was well. Shipping was fast & packaging was beautiful.

Great communication when purchasing… Great communication when purchasing online - both quick to respond and informative. Love the duvet I got from Orla Kiely. Was initially worried about ordering overseas, but experience was so smooth I would do it again! Thank you, Cushion Shop.

I'm in the US and ordered several… I'm in the US and ordered several items. When there was an issue with one of them, I was contacted right away and it was resolved within a day. The order was shipped right after that and received within about 10 days. Excellent experience overall, wouldn't hesitate to order again.

Absolutely superb! Absolutely superb!. Top speed service even during the run up to Christmas, and lovely vase, perfectly packaged. Fantastic, would happily shop with the cushion shop again.