Customer Service: Amazing! Hello! It was my first time I bought at "The Room Place" and my experience was very pleasant. The customer service I received from Mr. Salvador was generously kind; he had the best willingness to serve me, advise me and help me. I am really very satisfied with my experience in this store. You have made me a loyal customer. Thank you very much! Hola! Ha sido mi primera vez que compro en “The Room Place” y mi experiencia fue muy agradable. La atención al cliente que recibí de parte del seńor Salvador fue generosamente amable; él tuvo la mejor disposición para atenderme, asesorarme y ayudarme. Realmente estoy muy satisfecho con mi experiencia en esta tienda. Ustedes han hecho de mi un cliente fiel. Muchas gracias!

From the very first step at your… From the very first step at your location we were greeted by excellence staff with great customer service! Following along the delivery, with very friendly and professional staff. Definitely keeping me as a customer, thank you!

EXCELLENT!!!!! His name is Paul at the Lombard, Illinois location.The salesman The salesman, Paul, came over, greeted us, located what we needed, explained the merchandise. The total experience was great. The only thing I was disappointed about the delivery date at the end of June. Graduation brings out of town guest and I was hoping I would have my bed, mattresses, etc. by May 20th, but I have to wait until June 27th. Bummer! Other than that, I was pleased and will return to purchase more furniture, and tell others about this location. Thank you.

CUSTOMER SERVICE EVERYONE THERE IS VERY FRIENDLY AND TANYA IS VERY EDUCATIONAL AND ALWAYS LOOKS FOR A GREAT DEAL THANK YOU TANYA

No pressure or stalking :) It's important for salespeople to be able to "read the room". I know there are internal procedures but timing is most important and when the time is right to approach buyers...that's when you initiate procedures. Checking out is cumbersome...might consider streamlining this process.