The RoomPlace

1000-46 N Rohlwing Rd, 60148, Lombard, United States
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4.50
Based on 20 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About The RoomPlace

The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions

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SEBASTIANO VARGAS
GB

Customer Service: Amazing! Hello! It was my first time I bought at "The Room Place" and my experience was very pleasant. The customer service I received from Mr. Salvador was generously kind; he had the best willingness to serve me, advise me and help me. I am really very satisfied with my experience in this store. You have made me a loyal customer. Thank you very much! Hola! Ha sido mi primera vez que compro en “The Room Place” y mi experiencia fue muy agradable. La atención al cliente que recibí de parte del seńor Salvador fue generosamente amable; él tuvo la mejor disposición para atenderme, asesorarme y ayudarme. Realmente estoy muy satisfecho con mi experiencia en esta tienda. Ustedes han hecho de mi un cliente fiel. Muchas gracias!

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Haras
GB

Great customer service Edna my sales person was so nice I have been shopping for a couch and every other place I went to had subpar customer service. I went in knowing what I wanted she didn’t hassle me or upsell anything I didn’t need. Maria was also very kind and sweet she was very personable.

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JMM
GB

Service Greeted and assisted by a friendly,knowledgeable sales associate, Humberto. My item was in stock and delivered the next day. The purchase and delivery went very smooth.

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LAUANNA RECKER
GB

No pressure or stalking :) It's important for salespeople to be able to "read the room". I know there are internal procedures but timing is most important and when the time is right to approach buyers...that's when you initiate procedures. Checking out is cumbersome...might consider streamlining this process.

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JENNIFER LONDON
GB

Set up delivery to local store Set up delivery to local store. Merchandise was suppose to be boxed. Was put together and damaged. Then told me they did me a favor by having it brought to local store. Regardless I was a customer still purchasing from the store.

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