I shopped local and online for gas logs… I shopped local and online for gas logs when converting our wood burning fireplace. After a lot of research, decided on Real Fyre Rustic Oak logs, burner and remote for pilot and ordered from Blazzing Fire because of great price. Order came promptly in just a few days, carefully packed and in perfect condition. Not being handy, our hvac guy installed in about an hour. We absolutely love our fireplace now. Beautiful and realistic fire at the click of a remote!

Good customer support. I purchased a Vestal vented ash dump door just before Christmas. The product arrived promptly but turned out to be of such poor quality that I couldn't even use it. I give Vestal zero stars for their quality but Blazzing Fire gave my money back including the shipping costs so that was the next best possible outcome.

Great Company! Super nice customer service! Fast delivery! Easy installation, and when we decided not to use the trim kit, the return was super easy!! We LOVE our new fireplace!! Highly recommend this company & their products!

Excellent Customer Service Blazzing Fire has excellent customer support. This is MOST important in today's world, and it is RARE. I had an issue with a product I purchased. I emailed customer support and received a timely response. My issue was addressed and corrected to my satisfaction with professionalism and speed. In any business, there will be an occasional issue that needs to be addressed but if it is handled quickly and fairly, I will remain a loyal customer. Thank you Blazzing Fire!

Michelle was very helpful and assisted… Michelle was very helpful and assisted us with much effort.