Michelle was very helpful and assisted… Michelle was very helpful and assisted us with much effort.

AMAZING COMPANY!!! AMAZING customer service!! Blazing Fire has to be one of the GREATEST companies I’ve ever dealt with when it comes to helping customers with their purchases! They got back to me within one hour with an answer to our question and we had the whole transaction completed within that hour. Shipping was very quick and I had no problem at all with the packaging. Rep was so courteous and very knowledgeable. Would never hesitate to recommend this company to anyone. You will be very glad you purchased from this veteran-owned company!! They truly CARE!!!

I purchased a fireplace I purchased a fireplace, the order was out of stock. So they canceled my order. The problem is no one called me to notify me. On their website, I couldn’t find the cancellation. I found an e mail in my spam e mail that finally said what happened. This was truly so unprofessional and I will not be ordering again.

Ordered 7 days ago Ordered 7 days ago. Was notified that item was in stock and would ship within 1-2 business days and would receive shipping notification as well as tracking info. To date, I have received nothing. Update: Company contacted me same day this review was posted and provided tracking info. Unfortunately, the package sent via USPS was lost. A replacement sent through UPS finally arrived on December 2, 2023. Order was originally placed on Novemeber 12, 2023.

They sell what they advertise! I found the product that I wanted. I ordered the product and it was shipped promptly. The packaging was right because I received the product intact. Thanks- looking forward to making business again.