Excellent Customer Service Blazzing Fire has excellent customer support. This is MOST important in today's world, and it is RARE. I had an issue with a product I purchased. I emailed customer support and received a timely response. My issue was addressed and corrected to my satisfaction with professionalism and speed. In any business, there will be an occasional issue that needs to be addressed but if it is handled quickly and fairly, I will remain a loyal customer. Thank you Blazzing Fire!

Amazing experience Amazing experience. I was hesitant to purchase at first because I had never heard of this company, but they went above and beyond. Fast shipping, lower prices than the other sites I was considering. When one of my logs arrive broken, they immediately shipped a replacement. Highly recommend

AMAZING COMPANY!!! AMAZING customer service!! Blazing Fire has to be one of the GREATEST companies I’ve ever dealt with when it comes to helping customers with their purchases! They got back to me within one hour with an answer to our question and we had the whole transaction completed within that hour. Shipping was very quick and I had no problem at all with the packaging. Rep was so courteous and very knowledgeable. Would never hesitate to recommend this company to anyone. You will be very glad you purchased from this veteran-owned company!! They truly CARE!!!

Perfect fit ash dump door! I ordered an ash dump door for my fireplace to replace a 36-year-old rusted one. I expected it to be difficult to find. An online search of the brand brought up Blazzing Fire immediately. The price & shipping were very reasonable, the ordering process was simple, I got immediate confirmation of my order and received it timely! It was a perfect fit. What more could I ask for? Thank you for making a potentially difficult purchase very easy and smooth. Highly recommend Blazzing Fire!!

Amazing customer service & product Amazing customer service & product! Blazzing Fire had the best price for the Dimplex fireplace we wanted. They were in constant communication from the moment of ordering, through the end of the delivery process. Shipping was quick & efficient. They even threw in some BBQ Authority products which were delicious. We are extremely satisfied with the product & our top notch experience!