Elizabeth B
GBI highly recommend this business Really great experience with this company. Everyone I have talked to has been helpful and kind. Super fast shipping too. Highly recommend!
Cori Eagan
GBDeliver Broken Products and Won't Replace Them Their website states a promise that they will provide a complete refund if a customer isn't satisfied with their flooring for any reason. The flooring arrived on pallets which were significantly damaged. The delivery driver and I inspected and took photos of all the damage. We counted 8 boxes of flooring that were badly damaged. When I contacted Lumberjack Direct to get replacement flooring, they said that I needed to use the damaged flooring for cuts and that they wouldn't replace anything unless it was damaged so badly that it couldn't be used at all. Then they tried to say that only one box was damaged despite not being onsite and not believing either the shipper (who was at fault) nor their customer (me). Please beware! This promise is a lie and their customer service is terrible.
Tai Larsen
GBGreat customer service!!!! Andrew worked very hard to accommodate my needs on product, price and delivery! I'm impressed with delivery as well! Chaz took time to bring my delivery into my home for me and was courteous and professional. In this day and age great customer service needs acknowledged and Andrew provided great customer service! Lumberjack underpromised and over delivered!! Very happy to get my new flooring!!
Michael Borghello
GBLumberjack Direct is legit My experience with Lumberjack Direct was super positive. I purchased 1200sq ft. and it was delivered with in a week. The quality was exactly what I expected for my budget. I had one box that was damaged and a few color variation issues with a couple boxes. Lumberjack direct understood my issue and resolved it immediately. Dylan and Jacob are top notch when it comes to running a business with amazing customer service. Thanks guys! The floors look great! Mike -Napa, Ca
Chuck
GBWe were looking for vinyl flooring… We were looking for vinyl flooring planks to replace part of a floor that had backed up sewer damage. However, what we needed had been discontinued. Fortunately, we were able to find them at Lumberjack Direct. They were delivered to us quickly and efficiently and now our repair work can start. Thank you, Lumberjack Direct! Chuck, Lancaster, PA