Morgan
GBDon't waisted your time here Don't waisted your time here. I ordered what I needed and paid for very expensive overnight shipping. Fireplaces Direct calls me back later saying the input the wrong address and ask me to verify it. It's funny they have my address and ship to address with is correct, yet 4 1/2 days later I'm wondering if it will even show up today. This is the second ti.e I will cancel an order on these guys because a product doesn't show up in a reasonable amount of time.
Amy
GBOne of the logs is split (probably… One of the logs is split (probably while shipping).
Dan
GBGreat replacement part and delivery Great replacement part and delivery
Georgia
GBYou had the item we needed and PayPal… You had the item we needed and PayPal for payment. My computer was being hacked making my payment not go through but after getting that fixed I still could not use my account but I did use my card.
Will
GBKudos to the FireplacesDirect Crew: Keeping Warm, Keeping Happy! Huge thanks to the skilled team at FireplacesDirect! Recently, my PelPro PP130B convection blower, which is two years old, began emitting loud noises out of the blue. Upon searching for the necessary replacement part here, I experienced a seamless, swift process with excellent communication regarding my purchase. I've consistently received top-notch service over the past three years of utilizing your services. I wholeheartedly recommend FireplacesDirect to anyone in need.