customer
GBproduct i ordered product i ordered - not available..i had to followup 2 to get status - I cancelled order...reason given was supply chain issues. not happy as I finally found hanging lights I liked.
Dawn D.
GBCS Issue I ordered a bath fixture that said it was in stock when I ordered it. Eventually, I got a nice email saying it was not available at present. I tried to hold off, but in the end had to cancel that and wanted to reorder a different fixture. I asked if I could get the new one ordered and have expedited shipping since I had been waiting for weeks already. I just got a form letter saying a refund had been issued and no mention of anyone helping me to reorder another fixture. I ended up waiting another couple of days to hear back and never did. Not great customer service.
Older and Wiser
GBQuicker than expected delivery Quicker than expected delivery Everything was in great shape, I had to do a return and it was really an easy call to very pleasant customer service and they sent me a discount code which I used to replace the one I sent back.
Nancy
GBThe sconces I ordered are beautiful The sconces I ordered are beautiful. I called to find out about returns and the sales assistant was very helpful. My package arrived in a timely manner. I did not receive a shipment notification. And I had no idea when the sconces would arrive
Chris
GBbellacor is not a trustworthy company, Do not vuy anything from them.I ordered a bedroom set online,night… I ordered a bedroom set online,night stands arrived first. When the bed got delivered that's where things went wrong. I only received the head board and foot, nothing else. I was missing the mattress support and all 4 posts & metal rails for canopy. I called customer service and they said there was an error on their website and I only ordered the Headboard and foot board and that the other items are purchased separately. So I do order the additional parts to find out they couldn't source them due to supply issues With all that said & time to return everything I was not able to get some of my money refunded since it was past there 30 day refund time. I got screwed out almost $2,500 worst company to ever buy from, buyers beware stay far away from Bellacor. They are many other trustworthy companies to buy your furniture from