Ask for signature on delivery Great selection. Great quality. Complaint is about shipping. I paid $60 for FedEx and there was no specification that a very expensive light should be signed for. It was dumped in a basement mail room and went missing for several days. This was not mail. It was FedEx and should have at least been brought to my door. I blame FedEx and shipper for not specifying the package ($600 light!) should have been handled more carefully.

Web site easy to navigate Web site easy to navigate. Price is reasonable. Prompt shipping. Product arrived in great condition.

Shipping was quick island lights and items packed… Shipping was quick and items packed well. Measurements a tad off so fixture a little smaller but still works. No discounts offered not even free shipping-so made it a big decision after 600 days with no power after Hurricane. I watched these for months- never a sale! All that said Lights perfect for my space!

Love the lights Love the lights! They were everything we expected. Hated the flimsy bracket. It bent under the weight of the light, pulling the fixture off the wall by about an eighth of an inch. There’s nothing I could do to fix it. Also, for the amount of money we spent on these lights there should’ve been an assortment of different screws lengths . I had to grind the screws to length in order to attach the bracket to the electrical box. What should’ve taken 15 minutes, took more than an hour.

New Fan After having our living room fan for over a year it began to make a strange sound anytime it was on. My husband called Shades of Light and within a week we had a replacement from the manufacturer, at no cost to us. Our customer service agent, Alexus C., was very responsive, knowledgeable, and so helpful. The experience of having to replace the fan after only a year was disruptive however the process to get a new fan was so easy. Thank you!