Seamless experience! Seamless experience!! Light fixture is beautiful and it came on time & very well packaged. Thank you

Ask for signature on delivery Great selection. Great quality. Complaint is about shipping. I paid $60 for FedEx and there was no specification that a very expensive light should be signed for. It was dumped in a basement mail room and went missing for several days. This was not mail. It was FedEx and should have at least been brought to my door. I blame FedEx and shipper for not specifying the package ($600 light!) should have been handled more carefully.

Andrea was very helpful with my light… Andrea was very helpful with my light fixture problem.

Positive experience and my items I… Positive experience and my items I ordered arrived in a timely manner. And I love the style of my coastal cottage fixtures.

New Fan After having our living room fan for over a year it began to make a strange sound anytime it was on. My husband called Shades of Light and within a week we had a replacement from the manufacturer, at no cost to us. Our customer service agent, Alexus C., was very responsive, knowledgeable, and so helpful. The experience of having to replace the fan after only a year was disruptive however the process to get a new fan was so easy. Thank you!