Anthony
GBApparently they cancelled my order… Apparently they cancelled my order without telling me why or anything like that, except a random email from someone that was sent to me by mistake. They don't ship to New York, but still let me order
Philip Albensi
GBSeal the Deal It was reassuring to speak with Tyler the Sales Rep and he answered all my questions like if it was a floor model or a return. The video was very informative and was impressed with the technology and experience Sealy has. Also, it was a bit confusing that the local Mattress Warehouse Store was selling a similar model called the Sealy QueenParada Ultra Firm mattress for $1,399.99 (the discounted price)! Why such a price difference?
Brenda
GBHoping for a good night's sleep at last. I have put off this purchase for the past 6 weeks or so hoping I could find this same mattress locally but to no avail. Finally, I decided to get this done today because the Labor Day sale would soon be ending. Reading reviews about this mattress were very convincing. The online ordering from USMattress was very quick and easy.
Buyer from SF
GBassured what I am paying for is a brand new mattress The online Sales representative Tyler L can address all the questions/concerns promptly over online chat, which helped me make a more informed decision. I was very concerned before the chat that the mattress I was interested in might have been tried out and returned/exchanged by previous shoppers. He explained why the particular one I was looking at has not been tried out or anything like that and assured me it will be a brand new one. Thanks Tyler L. Awesome!
M. Hawver
GBYour chat rep cooper c Your chat rep cooper c was just an amazing person. You need to keep this man. I hope my great experience do fsr with your company continues. I was hesitant to order after reading about disaster deliveries and even worse problems when trying to make corrections. I also am aware that mostly upset.people write a review so i am taking a chance and making my first us mattress purchase. Again. I am banking on quality. Thsnk cooper c again for me and for giving me faith in us mattress.