Scam company I never do reviews, but felt like I had to for this one. Scam company. Please do not buy from them. I recently bought a smiley face rug, the quality is bad (faded and patchy) and is not like the advertised photos.They are then saying that in order to get a refund, then I have to pay over £158.99 for shipping back, when I paid £24.99 for the product. Who is going to do that? I have asked for 90% refund back (so not even full amount) and they are refusing to do anything, keeping going round in circles and repeating same lines about 'satisfaction being important to them' and now they say that I have to do shipping myself (which again will cost me more than the product). I wish I had looked at reviews beforehand, but unfortunately I didn't, so please be wary of this company.

Customer service was fantastic Customer service was fantastic. Angelo T was quick and efficient at addressing the issue. Problem lies with the fact that I have still not received my order from over a month ago, and the ability to track my shipment stopped when the Chinese company turned it over to the Canadian company 3 weeks ago. Last I saw was that it was provided to a Canadian shipper only 2 hours from my home. The company was great in compensating me with a full refund and apologizing. I wish all companies were as quick and considerate with their customers as Moderny was. So, while I do not have my product, I would consider trying again with another product in the future.

Positive and quick customer service experience I purchased some stacking shelves and forgot to purchase my second set because it was buy one get the second half off. I contacted customer service and they immediately refunded half of my purchase price and they ordered the second set of stacking shelves for me. I have never experienced customer service so positive and quick. I am looking forward to these stacking shelves coming in.

Exactly as shown on the internet. I have now purchased 3 items from Moderny and all 3 have been exactly as described and beautiful. Very impressed with the prompt delivery

Excellent quality Excellent quality - the items were better than I expected. Outstanding customer service - very quick and accurate answers to my questions. Items arrived sooner than predicted, but the ordering process did not make it clear that shipping time would be longer than typical US shipping. My one complaint is that I paid full price and should have had 60% off, which would have put the cost in line with what I later found through other companies.