Service and shipping good, product not so much Service and shipping was all good, however the product doesn't offer any support. Would start out in the evening feeling comfortable, but after a couple of hours from my shoulders to hips the topper compressed to a half inch thickness, and felt like I was laying on the floor. Didn't have the body cradling feeling I was hoping for. Am 6' and 200lbs, and this happened after about 3 weeks. Product also made in china. Would not recommend.

Quality Mattress Investment Invested in a high-quality mattress, and it's worth every penny. The durability and comfort are outstanding. Sleeping better than ever. A wise investment in my sleep!

The topper is great The topper is great! I knew it was because I was a guest at a friend's home and the guest room had the bedstory mattress it was so comfortable. I had already bought a new mattress so 8 got the topper.

This is a nice mattress, but not for me I am a side sleeper and I have always slept on traditional spring mattresses. After scouring the internet and finding this mattress on sale, I decided to give it a try. This is a nice mattress- it came in perfect condition, expanded well in a few days, and is just as described. But I have to say, it's not for "all sleepers" like mentioned in the description. After sleeping on it for a few nights, I woke up with hip pain and neck pain. Not soft enough to support me in the right way when I sleep on my sides. Would recommend for back or stomach sleepers, it is comfortable in those positions.

Fraud alert! No one respond to any of my messages after purchase. Despite receiving queen instead of king did not give any instructions on return. Try to call them before purchasing, no one is going to respond.