Responsive Customer Support I had a small issue with my order but their customer support team was super reaponsive.They do their best to ensure my satisfaction.Recommended!

Bad mattress & Bad service Bought a mattress that was okay for 2years and then started to sag. Contacted the company, they ask for pictures. Send them and then never heard back from them in over a month. Cheap stuff DONT BUY you can have better mattress and better WAY BETTER SERVICE for not much more money

Fraud alert! No one respond to any of my messages after purchase. Despite receiving queen instead of king did not give any instructions on return. Try to call them before purchasing, no one is going to respond.

Bedstory is one few beds… Bedstory is one of the few beds I can sleep in with my bad back, that is also available to order online in a box. Super convenient and worth the price. Fast shipping and delivery. There was an exception during shipping but it was shown in tracking exactly what was going on.

The topper is great The topper is great! I knew it was because I was a guest at a friend's home and the guest room had the bedstory mattress it was so comfortable. I had already bought a new mattress so 8 got the topper.