Alejandro Figueroa
GBGood products but really bad customer service One of the items I had ordered was in back order, and the person that called to reschedule my delivery allowed to pick a different item with a price difference. I was told I would be getting a refund. It’s been over a month now, I’ve email bel furniture, I’ve tried contact there accounting department, and delivery department. Can’t get a hold of them.
Angie
GBIt’s very annoying to have your sales… It’s very annoying to have your sales people be stalking and not allowing us to look around the store comfortably. I asked Ms Berta to allow me time to look at the furniture that I would call her when I needed her. It was wonderful that she allowed my husband and I to look around at peace and not feel like we were being stalked. Berta was very pleasing & knowledgeable, extremely patient & polite.
Karen Allison
GBPleasantly pleased Purchased online was super easy, delivery was fast and crew was awesome. Items look better in person than in the ad/website. Pleasantly pleased!
NaTasha Jackson
GBGreatly disappointed "I called the Webster store to verify if a specific bedroom set was in stock. Logan confirmed that it was available. I then went online to purchase the set and requested delivery on my mom's birthday. However, the distribution center called me and informed me that they only had the king size available and not the queen. As a result, I requested that the order be canceled."
Dustin Broussard
GBWas given two delivery dates and… Was given two delivery dates and furniture didn't arrive on either dates that were given. No updates in the system or curiosity call from a customer service representative. We had to call and follow up on the status of our order and still don't know when it will arrive. Very disappointed with the service we have received thus far.