UPDATE: VERY satisfied with customer service The only reason I made a purchase was to get the great hotel deals as promised in their ads. After making my purchase, I got the link to choose which property I want to get the deal from. Prior to purchasing, I was enticed by most of their ads talking about Hawaii properties. But when I look into those, they belong to the *upgrade group. Meaning, they require higher amount to book it. I browsed within the *standard hotel group, but did not find a combination of : four-star hotel with high guest ratings. Most of the properties were 3-star only. I was promised by customer service that they will continue to assist me until I am satisfied with my purchase (or unpurchase). UPDATE: Customer service rendered prompt and appropriate solution. Thumbs-up all the way!! Thank you, Aaron!

I cannot get ahold of ORB I cannot get ahold of ORB, or get My Canvas painting they promised Me! I have been patiently waiting due to covid Yada Yada Yada, nothing. Bought it back in Summer of last year! I even emailed them just now, and it came back unable to send, address not found. I'm SO PISSED. I wanted to take My ailing wife to Hawaii next year. Even found a good flight deal, but now have to pay out of pocket for her trip. screw you ORB. Sincerely, ~Greg Konder~, West Hollywood CA

I was skeptical just like many people… I was skeptical just like many people on the internet about orb.co but to my surprise it was legit. I purchased a wall canvas and received in the mail today. As for the vacation voucher I confirmed that the hotel did work with redeem vacations. Also wanted to give a shout out to Aaron from orb.co who was sooo great ... Went above and beyond answering my messages in a timely manner. 👍 Thank you!

Great Customer Service I purchased two art piece / vouchers. After doing so I realized the travel packages weren’t quite for me. I contacted customer service and without any real question, received a refund. It was truly a simple process.

It’s here! I received my canvas today and it is even more beautiful in person! I ordered it Sunday afternoon and received it today (Wednesday) afternoon. Super quick turn around time! I honestly did not expect it that fast so I was so happy when it arrived! The customer service was phenomenal- Aaron was very responsive and reassuring. I don’t normally do offers like this when I see them online because I’m always worried it’s a scam. But so far everything has been just as they said! I’m excited for the new program to get built so we can take our trip! Thanks for the amazing picture Orb.co!