Terrible shipping times & terrible… ** update ** Changed review from 1 star to 5 stars as customer service made it right. Thank you to bright and roomy for addressing my issue. ‐‐--------------------- Terrible shipping times & terrible customer service. I can't even log into my account anymore, when I try and reset my password it doesn't send the email to do so...and yes, I did check my spam folder. Will never buy from them again.

Just in time for the Holiday We ordered a Christmas Present and it arrived sooner than expected. I was able to text the company and get any updates I needed. The blanket is absolutely beautiful. I will be looking at them for any future blanket needs. Thanks for providing a quality product and great service.

First of all the communication with… First of all the communication with Bright and Roomy is top tier! Immediate after my order I was given realistic details about what to expect since quilts are made to order. I’d spent a long time looking for a sailor moon blanket, months off and on since she’s a huge part of my childhood memories that I’ve gotten back into. Nothing was too amazing, then somehow I find this! I loved all of the styles they had available and it was so hard to choose! My blanket surprisingly came much earlier than expected, a welcome surprise when I got home from work. It is beautiful work and a great quality. I sent a video to a few friends and every single one asked for the link to the website to buy their own quilt. I’ll probably buy more myself!

I highly recommend Bright and… I highly recommend Bright and Roomy….the quality of the rug I purchased is excellent. I had concerns it would not arrive in time for Christmas and was instantly messaged explaining why there was a delay and my email was also answered the next morning to confirm I was happy with the explanation. They also sent expedited and arrived on the 23rd, as promised. Their customer services was beyond expectation.

Customers Beware! Awesome Seller In January, I bought a canvas. The box overall seems too small and flat to accommodate the main and 4 additional panels. I was about to return but could not resist opening the package to inspect its contents. Despite the box looking a bit squished in transit, all 5 panels were intact and, in fact, very nicely rendered and gallery wrapped! I ended up keeping it and ordered 3 more items. The quilts looked flat since the inside plastic packages were compressed. I was disappointed but they turned out quite fluffy after one day. The rug is pretty much the same way. Their customers service is attentive and friendly. One of my emails fell through the crack but the others were replied amazingly fast. Well, overall they are not perfect but I highly recommend Bright & Roomy anyway. Their service attitude is not seen much nowadays.