Customers Beware! Awesome Seller In January, I bought a canvas. The box overall seems too small and flat to accommodate the main and 4 additional panels. I was about to return but could not resist opening the package to inspect its contents. Despite the box looking a bit squished in transit, all 5 panels were intact and, in fact, very nicely rendered and gallery wrapped! I ended up keeping it and ordered 3 more items. The quilts looked flat since the inside plastic packages were compressed. I was disappointed but they turned out quite fluffy after one day. The rug is pretty much the same way. Their customers service is attentive and friendly. One of my emails fell through the crack but the others were replied amazingly fast. Well, overall they are not perfect but I highly recommend Bright & Roomy anyway. Their service attitude is not seen much nowadays.

I was super skeptical about this… I was super skeptical about this website, just because it's pretty hard to find quality nightmare before Christmas stuff.. I ordered a area rug and I just got it today.. ITS BEAUTIFUL and exactly like it was pictured, actually probably better. I wish there was a place I could post a picture of the rug because it is awesome. From now on this will be the place I get area rugs.

Delay resolved Ordered a quilt set second week of November and never had any delays before. This time there was a long delay so I reached out to Customer Service. They got back with me right away, tracked the problem and it arrived just in time!

Very high quality products Very high quality products, shipping does take slightly longer but soo worth the wait!!! There customer service is very responsive and helpful I used Facebook Messenger to contact them. I will gladly purchase again in future knowing that they have really great customer service. Highly recommend!!!

Satisfied Customer I ordered a throw for my SIL semi close to Xmas. They texted me right after I ordered & said due to them making everything to order it may not come b4 Xmas & would I like to proceed w/my order. Never had a company do that, was very nice. It arrived better than expected. Colors were so vibrant, she loved it! I will order from them in the future for sure😊 Thanks Bright & Roomy!